Help & Support >  F.A.Q

Frequently Asked Questions

What's SimpleDiagrams good for anyway?
I want to buy a license. How does that work?
I got my confirmation email...now what do I do?
I want more libraries of symbols. Gimme.
I purchased a site license. Can each user install on multiple machines?

I purchased a site license, but don't really have specific users.



What's SimpleDiagrams good for anyway?

Making diagrams. Simple ones. Getting an idea out of your head quickly and into some kind of form you can either save for later or share with others. There are a few nice features, but not so many that the tool is hard to use. Lots of shapes...and more coming.

Which installer should I use?

SimpleDiagrams comes in two basic forms: a "native" version for Windows or OSX and an Adobe AIR version.

Most people want to install SimpleDiagrams like any other application. If that's you, simply click the download button at the top of the Download page. The download button should recognize whether you are using Windows or OSX.

However, some people like the Adobe AIR framework because it lets them easily install and manage programs on their desktop. If you want to install the AIR version of SimpleDiagrams, select the "SimpleDiagrams.air" link on the download page.

I want to buy a license. How does that work?

First, you go to the "Buy" page and click the "Buy Now" button on the right side of the page. This will take you to FastSpring, where you'll complete the transaction securely.

Go heat up a frozen burrito, then come back and check your email (the same email you used on FastSpring). You should see an email confirming your purchase and another email with your registration key and some installation instructions.

If you have any problems, just email me at daniel@simplediagrams.com and I'll sort it out.

I got my confirmation email...now what do I do?

If you've already installed the trial version of SimpleDiagrams, you just need to start it up, click the "Upgrade Now" button on the welcome screen, and enter your email and license key.

If you haven't installed SimpleDiagrams at all...

  1. Install SimpleDiagrams. Pick the installers you want on the "Download" page
  2. When you start the program, it will ask you to accept the End User License Agreement.
  3. Then on the next screen, click on the "Register Now" link at the bottom of the screen
  4. Enter your email and the registration key listed above and click the "Register" button
  5. Done. Your SimpleDiagrams application is now running in Licensed mode! Start explaining stuff to your friends with simple diagrams...

I purchased a site license. Can each user install on multiple machines?

Yes. Each user can install SimpleDiagrams on three of their own machines. If a user has more than three machines, contact me. It's time to talk about moderation and the value of nature walks.

I purchased a site license for a number of seats. I don't really have specific users.

Ok, in that case, each license can be installed on one machine, for anybody to use on that machine. Read the EULA for more details.